HOW TO BUY?
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- Click on Downloads: Go to the relevant tab from the left menu.
- Fill Out the Form: Fill out the license form with complete and valid information.
- Pay Attention to VAT Rules: Remember that VAT will be applied depending on the invoice location and payment channel.
- Wait for Verification Email: Click the "Send Verification" button and do not close the page until the email is received.
- Extract and Run the File: Download the activation file from the link, extract it to the folder (deleting the JSON file) and run the exe.
- Login to User Portal: Login to User Portal via majorshipping.com.tr.
- Complete Payment: Make your payment by selecting your invoice number from the Payment tab.
WHAT IS THE PROCESS FOR BANK TRANSFER PAYMENTS?
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When you choose bank transfer, do not press the Download Invoice button before completing the payment.Complete the payment and upload the bank receipt to the system by pressing the Upload Receipt button.The admin approval process will be initiated and once the paid amount is physically deposited into the bank account, the software download button on the same page will be activated upon admin approval.Once the admin approves the payment, you will be notified via email.In international banking systems, the bank transfer process may take 2 to 5 business days to complete.
WHAT ARE THE CONDITIONS FOR MY PURCHASE WITHOUT VAT?
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In order to make a VAT-exempt purchase, your registered company address, tax number and payment channel must be outside Turkey!
If you will make the payment from a bank account or debit/credit card in Türkiye, VAT will be compulsorily added by the system.Even if you declare your location outside Türkiye, if you make the payment through a bank in Türkiye, VAT will definitely be reflected on your invoice!
WILL IT WORK IF I BUY SINGLE SOFTWARE FOR ALL COMPUTERS IN MY COMPANY?
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NO, IT DOES NOT WORK.You can download 1 software license for each computer.
ALL BROKERS IN MY COMPANY USE A COMMON EMAIL ADDRESS.CAN I BUY A LICENSE FOR EVERY COMPUTER THROUGH THE SAME EMAIL?
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YES.
You can purchase one license for each Computer using the same email address and the same company details.However, your GSM number and the user password you choose must be different from the others.
WHAT SHOULD I DO IF ACTIVATION IS NOT SUCCESSFUL?
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If the activation was unsuccessful, the archive was corrupted or incompletely downloaded, probably because the internet connection you were using was slow or the file was disconnected at the moment of downloading.Your activation link is valid for 24 hours.To download the file again, click on the activation link in the first email and repeat the same steps.But, first, check your internet speed!
WHAT HAPPENS IF I FORGET MY PASSWORD DURING REGISTRATION?
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Don't worry at all.If you have successfully registered the application form, it means that your email address is registered correctly in the system.When you come to the User Portal login panel, click the "I forgot my password" link at the bottom and reset your password from the window that opens.Then, continue the process from where you left off.
If that doesn't work, wait 24 hours and your record will be reset from the system.Then, you can fill out the application form from the beginning and start the process again.
DO CLOUD-BASED SOFTWARE PRESENT DATA SECURITY RISKS?HOW DOES MAJOR CHARTERING AI PROTECT MY DATA?
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Systems that run entirely in the cloud and on mobile pose the risk of cybersecurity and business data leakage.MAJOR CHARTERING_AI SYSTEM increases your operational speed in the safest way with its isolated local desktop architecture and direct Outlook integration that does not take your data outside the company.
ARE THE DESKTOP APPLICATION PASSWORD AND WEB USER PANEL PASSWORD THE SAME?
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It is the same as YES in the first record.However, when you reset your web user panel password, the same action will not be reflected in your desktop application.You may need technical support assistance to change your desktop application password.OUR RECOMMENDATION: Remember your desktop application password, do not lose it, do not give it to others!Never lose the password you set during your first registration!
Is Major Chartering_AI System cloud-based or desktop-based?
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→ It runs as an application downloaded to the system desktop.All data is processed from the user-specific inbox and is not shared with third parties.
What is its difference from competing systems?
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→ Competitors are cloud based and data is shared with third party.Major Chartering_AI, on the other hand, works completely confidential-exclusive, the data belongs only to the user.
How does the system process Outlook emails?
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→ User selects ship and cargo e-mails in his inbox.The system learnsfrom these selections and automates subsequent operations.
How does the AI learning process work?
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→ The system learns this logic when the user filters several times.It automatically processes subsequent similar emails in the same way.
Do you need Excel or folders?
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→ No.The system processes emails directly, eliminating the hassle of Excel line shifts or Outlook folders.
How is the database created?
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→ A clean database is created from the e-mails that the user selects and filters.This database is completely user-specific.
At what stages does the system help?
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→ 1) It extracts unnecessary e-mails.
Shows instant matches from selected e-mails.provides.
It allows you to send emails from an Outlook draft with a single click.
How does it work from a security perspective?
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→ All data is processed exclusively on the user's computer.No data is transferred to a third-party server.
Which e‑mail providers is the system compatible with?
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Currently only compatible with MS Outlook Office.Because it is easier to keep track of outgoing messages in Outlook from the "Sent" box.Additionally, it automatically files the ship/cargo messages you select into the Ship/Cargo folders in the main directory folder of the program in .msg format, so you can keep your archive.
How do I add my own broker records to the system?
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It's very easy.You download the Excel template and transfer your records there.Afterwards, you can upload the file to the database in either .csv or .xlsx format.
How much speed does the system provide in sending draft e-mails?
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You can select as many ships/cargoes as you want from the matching lists and send them diagonally (ship → cargo owner, cargo → ship owner), either individually or collectively, with a single click.The email template is automatically prepared by the system.If you want, you can make changes before sending it with the Outlook preview feature.
Does my data remain entirely on my computer?
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Yes.The program's database is completely private to you and is created on your computer.You manage your database yourself with DB Cpanel within the program.No data is shared with third parties.
How long is the system's learning time?
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It starts learning from the moment you send your first cargo email and perform the first filtering.Each broker has its own email template and there is no standard.Therefore, the learning process is unlimited;The system constantly improves according to your use.
What is the cost advantage over competing SaaS solutions?
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Initially, you pay an annual license fee.In the following years, the loyalty program is applied:
1+ year → Standard renewal rate
2+ years → Bronze loyalty rate
3+ years → Silver partner rate
5+ years → Golden fleetrate
10+ years → Ultimate broker VIP rate
For which ship types and cargo types is the system most suitable?
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The program is shaped according to which ship types you are working on and what loads arrive in your inbox.The data entry sections in the Ship and Cargo panels are prepared based on data common to all ship types.
Is the Excel template only valid for the broker list?
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No.The Excel template download/upload feature is valid not only for broker lists, but also for all ready-made ship and cargo records.After downloading and filling out the template file, you upload it in either .csv or .xlsx format and the records are instantly included in the system.
Is the original e‑mail archive available for records added via Excel upload?
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Broker, ship or cargo records uploaded via Excel template are added to the database;However, there are no .msg files fetched from Outlook for these records.For this reason, the original e-mail opening feature cannot be used with the “folder button” for uploaded records.
👉 The email fetch method is recommended for archiving and e-mail access in daily operations.Excel upload, on the other hand, is designed more for rapid integration of bulk initial data or ready-made lists.